Shipping and delivery time

ZONE 1 | NETHERLANDS

Delivery time: 1 business day
Shipping costs: €5
Free shipping: on orders of €100 or more

ZONE 2 | BELGIUM, FRANCE & GERMANY

Delivery time: 1–3 business days
Shipping costs: €8
Free shipping: on orders of €100 or more

ZONE 3 | EUROPE I*

Hungary, Italy, Luxembourg, Monaco, Austria, Poland, Portugal, and Spain

Delivery time: 3–7 business days
Shipping cost: €14

*The Azores, Madeira, the Canary Islands, San Marino, and Vatican City are in Zone 5.

ZONE 4 | EUROPE II & NON-EU*

Denmark, Norway, Slovenia, Slovakia, the Czech Republic, the United Kingdom, Sweden, and Switzerland

Delivery time: 3–8 business days
Shipping cost: €19

*Greenland and the Faroe Islands are part of Zone 5.

ZONE 5 | REST OF EUROPE

Bulgaria, Cyprus, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Romania, and the rest of Europe

Delivery time: 5–12 business days
Shipping cost: €26

ZONE 6 | INTERNATIONAL

Australia, Brazil, Canada, China, Hong Kong, Japan, New Zealand, the United States, South Africa

Delivery time: 6–14 business days
Shipping costs: €34

ZONE 7 | REST OF THE WORLD

All other countries, including the United Arab Emirates

Delivery time: 8–14 business days
Shipping costs: €39

Important Information

• Delivery times are approximate and may vary depending on the region and how busy we are.
• Outside the EU, import duties, VAT, and/or customs fees may apply. These costs are the responsibility of the recipient.
• Customs clearance may cause additional delays and is not included in the stated delivery time.
• In the event of refusal or failure to pick up the item, shipping and any return costs will be deducted from the refund.
• International returns may incur additional charges.

Delivery Times & Orders

• Standard delivery times apply to regular orders.
• Pre-orders, made-to-order items, backorders, and custom-made items have longer lead times. The exact lead time is listed on the product page.
• The lead time for fully custom-made dresses is approximately 4–6 weeks.
• Orders are shipped in a single shipment.
• Would you like to receive your items sooner? If so, please order them separately.
• Additional shipping charges may apply when splitting an order.

Other

• Delivery times may vary during promotional campaigns and sales periods.
• AVEYA is not responsible for delays caused by the carrier.
• Need something done quickly? Contact us to discuss your options.